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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Aug 27, 2026 - 17:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2026 - 16:43 UTC

Identified

We are continuing to work on a fix for this issue.
Posted Aug 27, 2026 - 16:30 UTC

Investigating

We are currently investigating this issue.
Posted Aug 27, 2026 - 16:22 UTC
This incident affected: Helpdesk (Web App) and Helpdesk Clusters (us-east1-c94b).
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