Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 27, 2025 - 04:48 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 27, 2025 - 04:45 UTC
Scheduled
We will perform a scheduled maintenance of Helpdesk Billing components
During this time Helpdesk will remain accessible, but some of the features may experience interruptions or processing delays:
- The billing page will be accessible but will show a maintenance page - If you still have access to the billing pages, any changes you make to your subscription or billing will be blocked and will need to be retried once the maintenance is completed
Once the maintenance is completed, all data and operations will be available again.
Thank you for your patience and understanding.
Posted Oct 24, 2025 - 17:12 UTC
This scheduled maintenance affected: Helpdesk (REST API, Web App) and Helpdesk Integrations (Stripe API).